Do I get a welcome bonus?
Yes! As a new member we will give you the warm welcome you deserve! Casino Sieger grants you a royal welcome bonus on your very first deposit. The welcome bonus will be credited after you deposit money into your bankroll, and you activated this bonus by marking its checkbox. The bonus is meant as a warm welcome to our new players and to enable them to play and test all games. The bonus is 100% up to €200 and will double up the amount of your first deposit instantly. Deposit €100 for example and you can use €200 to play! Did you forget to mark the checkbox for this bonus? Don't worry; we will make it available for you on your next deposit in that case!
Do you also offer bonuses to existing players?
Absolutely; Casino Sieger is famous for the fantastic bonuses we regularly offer to our players! Besides the frequent promotions (displayed on our home page, in your player lobby and on our promotions page) which are communicated via e-mail with our players, our player managers are revising our player accounts on a daily basis as well, to reward you for your loyalty as well! Once we picked your account to be rewarded, you will be informed per e-mail as soon as your bonus is ready and waiting for you in your account!
How can I select and activate the bonus I would like to use?
When there is a bonus available for you (almost every day!) you will find this promotion on your deposit page. After you filled out the amount you would like to deposit, you can select the bonus of your choice by marking its checkbox! Some promotions have minimum deposit conditions (which are mentioned in the bonus line); or are subject to a certain order ( f.e. 1st deposit 20% and 2nd deposit 40% bonus). If you can not check a box, it means you have to use another bonus first, or you should increase your deposit amount. You can only take 1 bonus at a time. Any issues with activating a bonus you would like to use? Our support team will be happy to assist you!
How can I fulfill the wagering requirements for a bonus?
Simply just by playing and enjoying our games! Every bet you make (depending on the game of your choice) will reduce the remaining wagering requirement in your account. The wagering requirements are based on the amount received as a bonus. Our bonuses include a requirement of playing through 30 times the amount of bonus and deposit. This may seem much, but don't stop reading here! Casino Sieger has its own unique and honest method of dealing with wagering requirements! If you decide to request a payout even if you have NOT yet fulfilled your wagering requirements completely, this is also possible! You are able to request a payout for the amount you have already played through and you can "buy-off" any remaining wagering requirements. If you take a look at our Bonus Terms
, you'll find it explained in detail.
Are winnings with free spins limited?
Yes they are! The payout for free spins is limited to a maximum of 25€ when the free spins are issued as a Non Deposit Bonus. The payout for free spins as a deposit incentive is limited to a maximum of 50€. Please also note that only players who made a deposit within the last 60 days before the requested payout can claim their winnings.
Are there any limits regarding the winnings with a free bonus (no deposit Are there any limits regarding the winnings with a free bonus (no deposit bonus or freespins)?)?
Yes, we do have certain limits in place for no deposit bonuses. The maximum payout for a no deposit bonus is 10 times the bonus amount received. Winnings with free spins are limited to a maximum of 25€ as stated in our bonusterms. The payout for free spins as a deposit incentive is limited to a maximum of 50€. Please also note that only players who made at least one deposit within the last 60 days are able to request a payout of their bonus winnings.
Can I fulfill the wagering requirements of a bonus with each kind of game?
It is important for every player to know that only the games at slotmachines, Keno, Bingo and Scratchcards reduce your wagering requirements 1 on 1 with each round you play. That means your WR drop 100% of the amount you placed as a bet on the actual game round. If you decide to play other games, your wagering requirements drop as follows:
Video Poker: 15%
Roulette (live and normal table games): 10%
all other games: 20%
Here is an example: if you place a bet of 10€ playing Roulette, your minimum bet is only reduced by 1€ to 5999€, but placing a bet of 10€ at a slot game will reduce it to 5990€.
Can I request a payout before I have completely fulfilled the wagering requirements of a bonus by using the Buy-Off function?
In case you made a good profit, of course we understand that you want to cashout at least some of your winnings as quickly as possible. Unlike many other casinos, we offer a very customer-friendly solution for this: the buy-off function! This gives you the opportunity to request a payout at almost any time even if you still have not completely fulfilled the wagering requirements. Have you cleared for example 70% of the bonus you can directly withdraw 70% of your earnings (including bonuses and bonus winnings). You always get a clear overview of remaining wagering requirements and the amount you can instantly cashout in your account lobby.
I have no balance but still active wagering requirements of a bonus I already played. How come?
There is no need to worry at all! With the next transaction on your account your remaining wagering requirements will be adjusted automatically. It might happen that there are still remaining wagering requirements shown even if your balance is 0. But you will see that it will be adjusted automatically when you make your next deposit. Should you need further assistance in that because your remaining WR somehow seem to got "stuck", please feel free to contact our support team which will be happy to sort that out for you!
My bonus has not been added to my deposit! Help?
If there was a bonus available for you, you could have selected this bonus the instant you made your deposit on the cashier page. In case you have forgotten to activate a bonus, don't worry; we will make it available for you on your next deposit in that case!
Are there any bonus exclusions?
Yes, players from following countries are excluded from all and any free bonus offers, sign-up bonus, no-deposit free spins offered with games and bonuses, free bonus-money and all and any affiliate(s) related bonus and free spins offers:
Bulgaria, countries outside the European Union, Czech Republic, Croatia, Estonia, Hungary, Georgia, Italy, Latvia, Lithuania, Moldova, Pakistan, Poland, Romania, Russia, Slovakia, Spain, Turkey, Ukraine.
This exclusion is valid for those players who never made a deposit and or did not make a deposit in the last 30 days. If a group of games is not available to you, Casino Sieger may decide - at its own discretion - to exchange free spins offered with another game.