Casino Sieger

Yes. Licensed by the Malta Gaming Authority under Type 1 and Type 2 Gaming Services Licence, MGA/B2C/340/2016, Casino Sieger guarantees an honest and reliable gaming experience at all times. Our multi-award-winning software game providers have been accredited with a Random Number Generator (RNG) Certificate. This means that independently certified authorities continuously audit and regularly test the software associated with all of these games. Checks include the correctness, accuracy, and functionality of the RNG. For you, as a player, this means nothing less and nothing more than that your game results are always fair and square!

At Casino Sieger, you will find the greatest selection of casino games provided by the best this industry has to offer, such as NetEnt, Microgaming, Betsoft, PNG, Pragmatic, and many more. Furthermore, upon sign-up, you will be rewarded with a Casino Welcome Bonus of 100% up to €200, along with countless other bonus offers, cash prizes, free bets, and free spins, on a daily basis, 365 days a year! Head over to the Promotions page and check out the bonanza of rewards that await you!

You can log into your account and go to the ‘My Account’ tab and proceed to change/edit any personal information you deem needs updating. If for whatever reason changes to your account will not edit or save, then you are advised to send an email to [email protected] where a member of our team will gladly assist you.

Yes, we would be happy to welcome you and have you as a valued member of Casino Sieger. However, to be eligible to register an account with our brand, players need to have reached the legal gambling age of maturity as determined by the governing law of the country the player has registered from and be over the age of 18. The fact the Online Casino and/or website is available does not constitute an invitation or an offer by ‘US’ for anyone to use in any country where online gambling is considered an illegal activity. Therefore, participation in the games is void and prohibited in those jurisdictions where this applicable law applies. It is the responsibility of the players to determine whether the use of the Online Casino is legal in their resident country.

Anytime and everywhere, we are here to serve you! Send us an email anytime you want and it will be answered promptly, or you can contact one of our agents via our Live Chat, during the operating hours of 08:00 to 24:00 CET, Monday through Sunday. You can also fill out the Support Form or send an email to [email protected]. VIP clients will receive a phone number, where they can leave a message or request a ‘call-back’.

Log into your account and proceed to the ‘My Account’ tab. There you can check and edit your personal information. It is important that you always keep your account information 100% up-to-date, to make any required KYC process as smooth as possible. If you need to effect changes, please do so, or send us an email and we will gladly sort it out on your behalf.

Yes, your details are absolutely safe with us. We will never share your data with others and we will keep your information private. Most of your personal data is secured through SSL encryption technology and is for the sole use of you and us.

No, unless you have written authorization from us, only one account per person, family, household, IP address, and email is allowed. This is also stated in our Terms and Conditions. If you act against these rules, you risk the closure of all your accounts.

At the top of Casino Sieger's home page, you will find a link to reset your password. You will be requested to enter your username and/or email address. An email will follow shortly with further instructions on how to reset your password. Additionally, if you forgot your username or sign-up email address, you can just contact our Support Team, and they will help you to get it sorted out right away!

Casino Sieger is committed to providing you with a gaming experience that is both fun as well as safe. For this purpose, we have set up a Responsible Gaming page where you can fill out a Self Exclusion Form that will temporarily restrict access to your own account for a particular period of time. Also on this page, we have several references noted where you can find additional resources to help you with your gambling issues along with a list of professional agencies to contact.

Yes. Casino Sieger welcomes new players not with 1 but 2 Welcome Bonuses to choose from. These are 100% match up to €200 and for Sportsbook 100% match up to €100. These online bonuses can be claimed once and are credited after a player’s account has been activated. Did you forget to checkmark this bonus? Don’t worry, we will make it available for you on your next deposit.

Yes, players from the following countries are excluded from all and any free bonus offers, sign-up bonus, no-deposit free spins offered with games and bonuses, free bonus money and all and any affiliate(s) related bonus and free spins offers: Bulgaria, countries outside the European Union, Czech Republic, Croatia, Estonia, Hungary, Georgia, Italy, Latvia, Lithuania, Moldova, Pakistan, Poland, Romania, Russia, Slovakia, Spain, Turkiye, and Ukraine. This exclusion is valid for those players who have never made a deposit and/or did not make a deposit in the last 30 days. If a group of games is not available to you, Casino Sieger may decide at its own discretion, to exchange free spins offered with another game.

Yes they are! The payout for free spins is limited to a maximum of €25 per free spin campaign when issued as a Non-Deposit Bonus. When the free spins are given as a deposit incentive, the maximum is limited to €50 per free spin campaign. Please note that only players who have made a deposit within the last 60 days before the requested payout can claim their winnings.

Absolutely. Casino Sieger is known for our fantastic share of bonuses that are regularly on offer on a daily basis to existing players. Build Your Bonus from every deposit you make, and take advantage of all the boosted offers and extra rewards that await all who partake in our amazing online games. To stay in the loop of what’s in store, sign up to receive emails or follow us on our multiple social media channels.

If there was a bonus available for you, you could have selected this bonus the instant you made your deposit on the cashier page. In case you have forgotten to activate a bonus, don't worry; we will make it available for you on your next deposit in that case!

For every bet placed on the game of your choice, the Wagering Requirement (WR) is reduced. For example, the regular 100% Welcome Bonus amount and the deposit would have to be wagered 30x. The minimum bet requirement for a casino bonus that is lower than 100% or in excess of 100% is 60x the bonus amount. So, if you claim this bonus by depositing €100, the total wager amount would be €6000. Should the Sportsbook Welcome Bonus be selected, the minimum wager requirement would be 16x the bonus and deposit amount. For example, if you deposit €100 and receive a 100% Welcome Bonus of €100, you will have to wager €1600 before you can withdraw the full amount of your bonus. This means that the 16x play-through is for the total of your bonus amount and deposit. For a detailed explanation of how you can fulfill the WR, please click on our Bonus Termspage.

At Casino Sieger, online bonuses are available on a daily basis and can be selected from the dropdown menu in the deposit window where the currently available deposit bonuses on offer are. If you cannot claim the bonus that means either your deposit does not meet the minimum amount needed for that particular promotion/offer, or it may be subject to a certain order. For example, 01st deposit 20% and 2nd deposit 40%, or you still have pending bonuses that have yet to be claimed. You can only redeem 1 bonus at a time. If you have any issues with the activation of any bonus, contact our Support Team and they will be more than happy to help.

It is important for every player to know that online slots, Keno, Bingo, and Scratch Cards reduce your wagering requirement 1 on 1 with each round you play. That means your WR drops by 100% of the value of the bet placed. The WR reduces for different games and is as follows: Video Poker 15%, Roulette, Live and Table Games 10%, and all other games 20%. So for example, if you place a bet of €10 playing Roulette, your minimum bet is only reduced by €1 to €5999, whereas if you place a bet of €10 on any online slot game, it will reduce to €5990.

There is no need to worry at all! With the next transaction on your account, your remaining wagering requirements will be adjusted automatically. It might happen that there are still remaining wagering requirements shown even if your balance is 0. But you will see that it will be adjusted automatically when you make your next deposit. Should you need further assistance in that because your remaining WR somehow seems to have got “stuck”, please feel free to contact our Support Team which will be happy to sort that out for you.

Yes, you can almost always request a payout for the share you have played through. For example, if you deposited €100 and also received a €100 bonus and you have fulfilled 80% of the WR, if your balance is €1000, then you can cash out €800 (80%) and the rest of the remaining WR will be bought off!

Yes, we do have certain limits in place for No Deposit Bonuses. The maximum payout for a No Deposit Bonus is 10x the bonus amount received. Winnings with free spins are limited to a maximum of €25 as stated in our bonus terms. The payout for free spins as a deposit incentive is limited to a maximum of €50. Please note that only players who have made at least one deposit within the last 60 days are able to request a payout of their bonus winnings.

There are several ways to get in touch with us! You can use our Support Contact Form, send us an email at [email protected], or talk directly to one of our well trained and friendly support members via Live Chat. Our Live Chat is operational between 08:00 and 24:00 CET, Monday through Sunday. For VIP players we also offer phone support and/or a call back service.

YES, log into your account and click on the ‘Account Information’ tab. Follow the required steps, then proceed to input your set daily, weekly, or monthly limit preferences. If you’d rather that we set these parameters up, then reach out to our Support Team where we’ll be more than happy to set them up on your behalf.

A player can withdraw his winnings at any time. However, first and foremost it is important that all of your personal information is up-to-date to avoid any unnecessary delays. Players requesting a withdrawal for the first time will be subject to verification. An email with a verification link will be sent and you are requested to follow the necessary authentication steps. At Casino Sieger, we take player security very seriously and all the following steps are in place to ensure that there is no player fraud.

The withdrawal process includes the following 2 steps: Step 1 - Write the amount you wish to withdraw at the Cashier and then type in your bank details. The status of your payment is in ‘Pending’ mode and will stay reversible until this changes to ‘Approved’ which will be indicated by the number ‘2’.

Step 2 - Payout requests are swift and are processed within 12 hours of submittal receipt. Funds are typically credited to your account in less than 2 business days. Once payment has been effected, your status will change to ‘1’.

If the number ‘3’ is present, that means either your payment was declined or you canceled the withdrawal request and added the funds back to your account.

Yes, you can! Payouts are normally processed within 12 hours after the request (for non VIP players). As long as this time window has not passed, you are able to cancel your withdrawal (partially) and keep playing our games with the cancelled amount. To check the status of the withdrawal request, you can always visit your history page. There, you will see a status 1, 2 or 3 noted behind your payout line. As long as you see a status 2, you can cancel your request.

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Yes, there is! The minimum amount for a payout is €20 or currency equivalent.

CasinoSieger accepts EUR, CAD, INR, JPY, NOK, NZD, RUB, USD, and ZAR.

Yes you can! You can make deposits using your VISA or MasterCard through our payment providers available in your cashier.

Depositing money is straightforward. In your ‘Cashier’ simply enter the amount you wish to deposit, the currency of your choice, and your preferred banking method. Depending on the banking option used, you may be redirected to your payment providers who will handle your transaction and payment over their own 100% secure connection. Please check out Payment info page to find out which payment methods are available.

Just go to your account lobby (payout) and you will see your requested payout. If it is still marked with "2" it is still pending and reversible (it will be like that for maximum 12 hours after your requested payout). If it is marked with "1" it has been already processed and will appear in your bank account statement shortly.

You can contact us via live chat anytime! Please note: In case you have any questions regarding payments with your credit cards, please make sure that the credit card you attempted to use is active and has no restrictions beyond our control, in those cases, you must contact your financial institution or credit card provider.

If documents are needed our financial department will contact you after you requested a payout. You will receive clear instructions on which documents we might need and how you would be able to send them in. Until then, no worries, just have fun!

Yes, there is. For each payment method, there is a minimum amount of €10 or a currency equivalent that applies.

At Casino Sieger, we offer a variety of payment banking options that are however dependent on your jurisdiction to choose from. As per AML regulations, a player’s first withdrawal might need to be sent to their bank account as part of the verification process. Once done, other methods in accordance with your deposit of choice, such as e-wallets (Skrill, Neteller, MuchBetter, and Ecopayz) could be noted as preferred. If a player wants to have his/her winnings sent to an e-wallet account, the same e-wallet has to have been used as a deposit method prior to withdrawal. Direct banking such as iDebit, Trustly, and Instadebit (if available in your jurisdiction) are also available directly to your cashier. We are constantly making our services more and more accessible. For any inquiries you may have with regards to the above, please contact our Customer Support Team. For a detailed list of payment options, please click on our Payments page. It is important that all your bank details are accurate and up-to-date when requesting a payout, as this is part of our KYC withdrawal process. You are also requested to familiarise yourself with Casino Sieger’s Anti-Money Laundering policy.

Casino Sieger supports a variety of accessible payment options that are the best. Currently, a deposit can be made through payment cards such as VISA and Mastercard. Alternatively, deposits may be made by bank transfer or through payment service providers such as Skrill, Neteller, Sofort, Euteller, Trustly, Bancontact, Paysafe, Astropaycard, Cash-to-Code, Ecopayz, iDebit, Instadebit, MuchBetter, Neosurf, NetBanking, RupeePay, Siirto, Dimoco, UPI, Coinify, and Zimpler. Certain payment providers may not be available in your jurisdiction. The minimum deposit limit is €10 (Ten euros). The maximum deposit per single transaction is €10,000 (Ten thousand euros) or currency equivalent.

Payout requests are processed within approximately 12 hours for non VIP players. If it is your first payout, this can take a little longer due to verification reasons. After we wired the money to your bank account it will appear in your bank statement within 1-2 working days.

If there was a bonus available for you, you could have selected this bonus the instant you made your deposit on the cashier page. In case you have forgotten to activate a bonus, don't worry; we will make it available for you on your next deposit in that case!

Yes, you can!

Casino Sieger’s library of games features industry-leading and award-winning providers. However, some of these providers operate under different jurisdictions, therefore some of the games showcased may not be eligible in your country of residence.

The Best of the Best include:

EVOLUTION, GAMING REALMS, CAYETANO, ATOMIC SLOTS LAB, 1X2GAMING, 2BY2 GAMING, 4THEPLAYER, AINSWORTH, ALCHEMY GAMING, ALL41STUDIOS, APOLLO GAMES, BETSOFT, BTG, BOOMING GAMES, CRAZY TOOTH STUDIOS, DICE LAB, ELECTRIC ELEPHANT, FANTASMA GAMES, FORTUNE FACTORY STUDIOS, FOXIUM, GAMEBURGER STUDIOS, GAMEVY, GAMOMAT, GENESIS GAMING, GIVME GAMES, GOLD COIN STUDIO, GOLDEN HERO, GOLDEN ROCK STUDIOS, HABANERO, HACKSAW GAMING, JFTW, KALAMBA GAMES, LIGHTNING BOX GAMES, MAXWIN GAMING, MERKUR GAMING, MICROGAMING, NEON VALLEY STUDIOS, NORTHERN LIGHTS, ORYX GAMING, PETER & SONS, PG SOFT, PLANK GAMING, PLAY’NGO, PLAYSON, PRAGMATIC PLAY, PUSH GAMING, QUICKSPIN, RABCAT GAMBLING, REALISTIC, REDRAKE GAMING, RED TIGER, RELAX GAMING, SILVERBACK, SKILLZZ GAMING, SKYWIND GROUP, SLINGSHOT, SNOWBORN, SPEARHEAD, SPIN GAMES, STHLM GAMING, STORM GAMING TECHNOLOGY, STORMCRAFT STUDIOS, SWINTT, THUNDERKICK, TOM HORN GAMING, TRIPLE EDGE STUDIOS, WAZDAN, GAMING CORPS, SPINMATIC, RUBY PLAY, and ZITRO.

Yes, players can access games on the go or on the browser of their choice.

No, thanks in part to our Instant Play Format, players can play our casino online games without the need to download any software or apps.

Yes, place your bets in real-time while you are watching the sports fixtures of your choice.

Just click on the event you would like to place a bet on. On the right side you will see the match and a field where you can type in the amount you would like to bet on that game.

Simply click on the ‘My Bets’ at the top of the page, where you will see a list of all the bets you have placed to date, including the odds, together with sums won.